Client Rights and Responsibilities:

Rights and Responsibilities:

At AA Support Group, we are dedicated to providing the highest standard of care and support to individuals with disabilities. We believe that every individual has rights and responsibilities in the service relationship, and we are committed to upholding these principles to ensure a positive and respectful experience for all.

Client Rights:

As a client receiving our support services, you have the following rights:

1. Respect and Dignity: You have the right to be treated with respect, dignity, and courtesy at all times. We are committed to honoring your individuality and cultural beliefs.
2. Informed Choices: You have the right to make informed choices about your care and support. We will provide you with information about available services and involve you in decisions regarding your care plan.
3. Privacy and Confidentiality: Your personal information will be handled with the utmost confidentiality and in compliance with all applicable privacy laws and regulations.
4. Quality of Care: You have the right to receive high-quality care and support that is safe, effective, and delivered by trained and qualified professionals.
5. Voice and Feedback: We encourage you to voice your concerns, provide feedback, and actively participate in the development of your care plan. Your input is essential to tailoring our services to your needs.
6. Freedom from Discrimination: You have the right to receive care and support without discrimination based on race, ethnicity, gender, age, disability, sexual orientation, or any other characteristic protected by law.

Client Responsibilities:

As a client receiving our support services, you have the following responsibilities:

1. Open Communication: It is important to communicate your needs, preferences, and goals clearly and openly with our team. This enables us to provide personalized care that aligns with your expectations.
2. Active Participation: Actively participate in the planning and implementation of your care plan. Your involvement helps ensure that the services you receive are tailored to your unique needs.
3. Respect and Courtesy: Treat our caregivers and staff with respect and courtesy. Creating a positive and respectful environment benefits everyone involved in your care.
4. Compliance with Care Plans: Follow the care plan developed in collaboration with our team. This includes adhering to medication schedules, attending appointments, and engaging in recommended activities.
5. Provide Feedback: If you have concerns or suggestions regarding our services, please provide constructive feedback. Your input is invaluable in helping us continually improve our services.
6. Safety: Cooperate with safety guidelines and measures to ensure your well-being and the well-being of our caregivers. This includes informing us of any potential safety risks in your environment.
7. Timely Payment: If applicable, meet any financial obligations associated with your care services in a timely manner.

Our commitment is to provide person-centered care that respects your rights and values your participation. We are dedicated to maintaining transparency and clear communication throughout your journey with AA Support Group. If you have any questions or would like further clarification regarding your rights and responsibilities, please do not hesitate to contact us.